Legal

Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, company name, shipping address, and order details. We may also collect browsing data such as IP address and pages visited.

2. How We Use Your Information

We use your information to: process and fulfill orders, communicate about your inquiries, improve our products and services, and send important updates related to your account or orders. We do not sell your personal information to third parties.

3. Information Sharing

We may share your information with trusted service providers such as shipping companies (DHL / FedEx / UPS) and payment processors (PayPal, banks) solely for the purpose of completing your order. We require these partners to maintain the confidentiality of your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

6. Your Rights

You have the right to access, correct, or delete your personal information. If you would like to exercise these rights, please contact us at sales@icesnowgems.com.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: sales@icesnowgems.com
Phone: +86 180 1197 3524
Address: Room 801, Yunfeng Commercial Building, No.2 Jinghu Avenue, Guangzhou, China

Last updated: September 2026